Practice Owners:

How We Convert 80-90% of New Patients Into $2000+ Treatment Plans & Get 50% to Pay Up Front...
WITHOUT being Pushy or Salesy

Inside the Client Journey Planner You’ll Discover:

  • How to go from a Revolving Door practice where clients leave all the time - to a Retention based Practice that keeps clients coming back because they WANT to be there and are aligned with your values

  • A Step-by-step Process that leads your client from their Pain Point to your Promise

  • How to go from Asking your Clients "When do you want to come in" - to Leading them and becoming their Health Accountability Partners

  • Where to Add Value for your Clients & build Trust and Commitment & Ultimately Getting Them Better Results

  • The simplest way to Retain Patients without feeling "salesy"... if you want to build long-term client relationships with right kind of people, you must get clarity on this...

Some of our Practice Owner Clients

If you’re looking to increase your Client Retention …

You have to stop letting your clients lead their treatment plan…

And start implementing a clear client journey that connects their pain point to your solution in a way that makes perfect sense.

With our Client Journey Planner™

You'll have the exact blueprint you need to build your ideal care plan, that will deliver your clients the results they deserve and help you find clarity & communicate the value of what you're offering them without being salesy or offering treatment plans you don't believe in.

And with the Client Journey Planner™ framework, you’ll discover how easy it is to guide & retain your clients when both you (and your clients) have a plan to follow with clear steps in place to track their progress.

I’ve personally used the process for almost a decade, and our practitioners clients have used it to bring in over $250 million in healthcare client revenue.

Get your copy of the Client Journey Planner™ today.

Here's what some of our coaching clients had to say...

Jonson Yousefzadeh

Owner at Direct Orthopedic Therapy

"Broke 40k/month for the second time ever, was a few thousand away from 50k.

I was at my previous high of 17,500 monthly revenue 6 months ago when I made the decision to start working with James 1-on-1.

It's brought up fears and assumptions I didn't realize were there...good news is I am seeing these limitations more clearly and because of that I can work through them one by one. "

Anthony DiSalvo

Licensed Acupuncturist

"I've had patients express to me how happy they were seeing the advertisements on Facebook and Instagram. It encouraged them to sign up and come in to the office.

It's wonderful to get patients with health conditions who may have never thought about acupuncture as a helpful solution before.

Feeling very grateful."

Anna Stuart


"I generated over $9,000 in revenue for February! Cash profit over $7,400 for this month.

Last month was $3,900 and $2,100 in cash profit. Profit margins 73% this month.

While I knew this was possible in this program, part of me did not know how I was going to pull if off.

I am so grateful to everyone's support, encouragement, and help."

About The Creators

Hey we're Delsey Daruwalla & James Neilson-Watt, Health Professionals, ex Practice Owners, coaches to over 500+ Practitioners, as well as being married with two little boys.

We're also the creator of Practice Owner Academy where we coach Health Professionals (like Chiropractors, Acupuncturists, Psychologists, Nutritionists, Nurse Practitioners etc) with how to attract more qualified cash patients (insurance too), increase cashflow, build systems and teams, and scale growth smoothly.

With the Client Journey Planner™ framework you’re going to discover how to Retain Clients and 5X the number of visits they have with you without being salesy or offering treatment plans you don't believe in.

After you’ve implemented our strategy using the Client Journey Planner™ framework, we guarantee you will RETAIN your clients LONGER than ever before.

It’ll send your confidence, your team’s confidence, and your new clients confidence through the roof.

Excited to share this with you!


Practice Owners Across 12+ Countries....

$ 200,000,000

Added Revenue Since 2019

Rachel Siditsky



"In the past 5 months since going all-in with Patients & Profits, I have:

Gone from 12 patients per week to 37-40 per week.

Hired a Virtual Assistant.

Joined Legacy Mastermind to focus on growing my practice.

Found my own office space and signed a lease.

And put contracts together for two acupuncturists to join my practice."

Tom Roselle

Head Chiropractor at Calm Body Chiropractic

"Just done my books for the month. Previously, my best month's takings had been ₤3.5k, but averaging about ₤2/2.5k.

This month I took ₤7k after being in the program for three weeks!

Cassie Dominach

Doctor of Acupuncture and Chinese Medicine

"Today I sold $3,248 of treatment plans, and the total revenue for the day was $3,710.

This has been my biggest day of sales ever, and I can't wait to see how the rest of this year finishes off.

Feeling super grateful for this program and the growth that I have already seen from it. "